We will do our best to identify you electronically by matching the details you supplied during registration to details in your credit file, this is known as electronic identification or EID (please note we do not check or see your credit score).

We may email you within 24-48 hours following the submission of your application, asking for further supporting information or clarification of the information you provided during registration. We recommend monitoring your emails (including your junk folder) after you have submitted your application.

Even if you pass EID please monitor your inbox and junk mail, as a member of our Onboarding team may reach out to you to confirm or clarify details on your application.