What is an inactivity fee?
An inactivity fee is a monthly charge that is levied only on your forex accounts if there has been no trading activity for a 12 months. The inactivity fee is not applicable to crypto accounts.
The inactivity period begins the moment you make your first deposit in a forex account and will be reset once you have an open position on your account. Thereafter, the inactivity period will be calculated again from the point at which there is no trading activity on your forex account. Bear in mind that inactivity fees will not be charged when there is an open position on your forex account.
How inactivity fees are levied
When inactivity fees are due, they are levied first on your sub-account with the smallest balance and continue to be debited from sub-accounts until a maximum of
When are inactivity fees levied?
Once an account has not had an active/open trade for a period of 365 days, the account will be designated as inactive. Inactivity fees will be applied to inactive accounts on the third-to-last weekday of each month.
Will levying inactivity fees result in my sub-accounts showing a negative balance?
Levying of inactivity fees will not result in a negative balance on any of your sub-accounts.
How long will I be charged?
Your account will be charged until one of the following conditions is met:
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You close your account
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You resume trading on your account
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The balance on your account is reduced to zero.
If I resume trading on my account, will I be credited any inactivity fees?
If you have resumed trading after inactivity fees have been levied, you can request a rebate of up to 3 months’ worth of the inactivity fees based on how many months you have been charged. If you would like to deposit funds into your account and continue to trade, refer to this topic.