How can I contact customer support? OANDA Australia

You can contact us via live chat, Whatsapp, Facebook messenger, SMS, call or email. Our customer support email address is frontdesk@oanda.com.

SMS

When you send an SMS to our numbers, you automatically opt-in to receive SMS from our customer support team. Reply ‘STOP’ to opt-out.

Message frequency varies. Message & data rates may apply.

For information on our regional SMS numbers, refer to the following list:

Region SMS number
United States +12128587690
United Kingdom +447537411919
Australia +61407143336

Call

For information on customer support timings and our regional numbers, refer to the following list:

Region Contact number Timing
Australia Local number:+61 2 8046 6258

From Monday at 8 a.m. AEDT to Saturday at 10 a.m. AEDT

Canada Local number +1 416 593 9436; Toll-free number 1 877 OANDA FX (1 877 626 3239) From Sunday at 4 p.m. ET to Friday at 6 p.m. ET
Taiwan +886 2 7737 4432

From Sunday at 5 p.m. AST to Friday at 7 p.m. AST

Singapore +65 6579 8289

From Monday at 5 a.m. SGT to Saturday at 7 a.m. SGT

Macau +853 6825 8512

From Sunday at 5 p.m. AST to Friday at 7 p.m. AST

United Kingdom +44 020 3151 2050

From Sunday at 9 p.m. GMT to Friday at 11 p.m. GMT

United States Local number +1 212 858 7690; Toll-free number 1 877 OANDA FX (1 877 626 3239) From Sunday at 4 p.m. ET to Friday at 6 p.m. ET

If your country is not listed in the table, please dial to your nearest location or, reach us via chat or email.