Inactivity fees

An inactivity fee is a monthly charge that may be levied on your account if there has been no trading activity for a period of 12 months. This inactivity period begins the moment you make your first deposit and will be reset once you have an open position on your account, and thereafter will begin to run from the point at which there is no trading activity on your account. Please note, inactivity fees will not be charged when there is an open position on your account.

If inactivity fees are due, they are levied first on the client’s sub-account with the smallest balance and continue to be debited from sub-accounts until a maximum of $10 USD per client has been debited each month. The amount claimed is converted to each sub-account’s home currency.

If an account has not had an active/open trade for a period of 365 days, the account may be designated as inactive.

Levying of inactivity fees will not result in a negative balance on any of your accounts.

Your account may be charged until one of the following conditions are met:

• You close your account

• You resume trading on your account

• The balance on your account is reduced to zero.

If you have resumed trading after inactivity fees have been levied, you can request a rebate of up to 3 months’ worth of the inactivity fees based on how many months you have been charged. If you would like to deposit funds into your account and continue to trade, refer to this topic.