Hackers regularly target sites and platforms to steal customer data. If you use the same password for multiple websites, this may increase your risk of having your data compromised.
The most common threat to your data is social engineering, which is an attempt to manipulate individuals into performing actions or divulging confidential information. This is not limited to but includes things such as using websites or emails to trick people into giving these individuals access to your personal information and login credentials. For more information on social engineering, visit this website.
Ways to protect yourself and your data include:
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Keep your phone and other devices, such as desktop computers, laptops, etc., up to date with the latest software as companies like Microsoft, Google and Apple often push frequent updates that mitigate or directly prevent vulnerabilities with their software. The latest version of software on your devices ensures that known vulnerabilities are mitigated.
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Applications, such as OANDA mobile and
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Use an antivirus and antimalware software program that is proactive in seeking out and finding vulnerabilities on your devices.
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Use a password manager to help organize and create unique passwords for different sites. Many password managers can create a randomized password for you. For example, a 12-character password that contains special characters and numbers.
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Using a unique password helps limit your exposure to data breaches as using the same password for multiple sites means you risk unauthorized access to any number of websites where the same password may have been used.
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Ensure the passwords you use are unique for each service and have not been compromised, or leaked during a cyberattack. To check whether your login credentials have been compromised, visit this website.
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Sign out of each platform session (including sessions on multiple devices). This includes but is not limited to mobile applications and websites.
Best practices on creating a strong password
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Use a different password for each system that you access
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Use strong passwords that include special characters or numbers
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Do not use common words that appear in a dictionary
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Change passwords regularly. It is recommended you change your password at least every 90 days.
If you want to change your OANDA Portal password, follow this guide.
What OANDA will and won’t ask you
We will never ask for your financial details, government-issued ID document, or other such details via telephone, email, our websites or trading platforms, unless it is related to:
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Opening an account
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Funding an account (deposits or withdrawals)
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Updating personal information.
If you are ever in doubt about someone claiming to be from OANDA, contact us directly.