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How can I contact customer support?

You can contact us via web chat, Whatsapp, Facebook messenger, SMS or email from Sunday at 4 p.m ET to Friday at 6 p.m ET. Our customer support email address is frontdesk@oanda.com.

SMS

When you send an SMS to our numbers, you automatically opt-in to receive SMS from our customer support team. Reply ‘STOP’ to opt-out.

Message frequency varies. Message & data rates may apply.

For information on our regional SMS numbers, refer to the following list:

Region	SMS number
United States	+12128587690
United Kingdom	+447537411919
Singapore	+6588094568
Australia	+61407143336

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Canada

OANDA (Canada) Corporation ULC accounts are available to anyone with a Canadian bank account. OANDA (Canada) Corporation ULC is regulated by the Canadian Investment Regulatory Organization (CIRO), which includes CIRO's online advisor check database (CIRO AdvisorReport), and customer accounts are protected by the Canadian Investor Protection Fund within specified limits. A brochure describing the nature and limits of coverage is available upon request or at www.cipf.ca. Registered Address: 370 King Street West, Suite 302, P.O. Box 60, Toronto, Ontario, M5V 1J9.

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