How can I contact customer support? OANDA (Canada) Corporation
You can contact us via live chat, Whatsapp, Facebook messenger, SMS, call or email. Our customer support email address is frontdesk@oanda.com.
SMS
When you send an SMS to our numbers, you automatically opt-in to receive SMS from our customer support team. Reply ‘STOP’ to opt-out.
For information on our regional SMS numbers, refer to the following list:
| Region | SMS number |
|---|---|
| United States | +12128587690 |
| United Kingdom | +447537411919 |
| Singapore | +6588094568 |
| Australia | +61407143336 |
Call
For information on customer support timings and our regional numbers, refer to the following list:
| Region | Contact number | Timing |
|---|---|---|
| Australia | +61 2 8046 6258 |
From Monday at 6 a.m. AEST to Saturday at 8 a.m. AEST |
| Canada | Local number +1 416 593 9436; Toll-free number 1 877 OANDA FX (1 877 626 3239) | From Sunday at 4 p.m. ET to Friday at 6 p.m. ET |
| Taiwan | +886 2 7737 4432 |
From Sunday at 5 p.m. AST to Friday at 7 p.m. AST |
| Singapore | +65 6579 8289 |
From Monday at 4 a.m. SGT to Saturday at 6 a.m. SGT |
| Macau | +853 6825 8512 |
From Sunday at 5 p.m. AST to Friday at 7 p.m. AST |
| United Kingdom | +44 020 3151 2050 |
From Sunday at 9 p.m. BST to Friday at 11 p.m. BST |
| United States | Local number +1 212 858 7690; Toll-free number 1 877 OANDA FX (1 877 626 3239) | From Sunday at 4 p.m. ET to Friday at 6 p.m. ET |
If your country is not listed in the table, please dial to your nearest location or, reach us via chat or email.
