What is required to withdraw funds?

You can withdraw your funds only via bank transfers.

For the protection of your funds, withdrawals must meet the following requirements:

  • The name and address on your OANDA TMS account must match the name and address on the bank account you want to withdraw to.

  • Withdrawals by bank transfer must be processed in the same currency as the original deposit.

If you are withdrawing to a bank account that you have not previously made any deposits from, we will require a scan, screenshot or photo of your bank statement, clearly showing:

  • Your full name

  • The bank account number

  • Your current address (addresses need to match what is on file with OANDA TMS)

  • The banks logo or emblem

  • The date of issue which should be within the last 3 months.

When we request a photo, scan, or screenshot of any document, the submission should meet our guidelines:

  • We can accept PDF or JPEG formats only

  • No edited or altered documentation can be accepted

  • Documents must be legible

  • Downloaded documents are acceptable as long as the entire document (all 4 corners) is visible and provides all the required information

  • We do not accept direct deposit forms or other bank application forms.

Once you receive an email confirmation from our client experience team, you can proceed to withdraw to the new bank account.

If you have concluded your agreement electronically with OANDA TMS, you must email your bank statement along with your request to withdraw to a new bank account. We reserve the right to verify your request over a recorded phone call. Ensure that the email is sent from your registered email address.

Withdrawal of funds from your sub-account is processed within three business days. Your bank may take additional time to complete your withdrawal. Withdrawals to Revolut accounts in USD sometimes may take up to 30 days to be credited.

All withdrawals are free of charge, except for the second and subsequent withdrawals below 200 PLN or equivalent in a given calendar month. The fees and commission table in the CFD section provides information for the Connect accounts and the fees and commission table in the Stock section provides information for Stock accounts.

Your bank may charge a fee.

It may be due to one of the following reasons:

  • You can only withdraw funds that are fully settled. Funds after selling stocks are available for withdrawals within two business days.

  • We cannot verify the source of your funds, which is required under anti-money laundering (AML) regulations. For more information, contact us.

  • You did not have enough margin available to cover the withdrawal amount requested.

For Polish clients only. If you deposited funds using the BLIK method, the amount will be frozen for withdrawals for three business days.