What is required to withdraw funds?

You can request a withdrawal through the Client Zone.

Withdrawal of funds from the brokerage account is processed within three business days.

Detailed information about deposit methods and any associated costs can be found on the dedicated page. All withdrawals from the account are free of charge, except for the second and subsequent withdrawals below 200 PLN or equivalent in a given calendar month.

If you are withdrawing to a bank account that you have not previously made any deposits from, we will require scan, screenshot or photo of your bank statement, clearly showing:

• Your full name

• The bank account number

• Your current address (addresses need to match what is on file with OANDA)

• The banks logo or emblem

• The date of issue which should be within the last 3 months.

When we request for photo, scan or screenshot of any document, the submission should meet our guidelines:

• We can accept PDF or JPEG formats only

• No edited or altered documentation can be accepted

• Documents must be legible

• Downloaded documents are acceptable as long as the entire document (all 4 corners) is visible and provides all the required information

• We do not accept direct deposit forms, or other bank application forms.

Once you receive an email confirmation from our client experience team, you can proceed to withdraw to the new bank account.

At OANDA TMS, in the case of an agreement concluded in electronic mode, the change of the number of the bank account for withdrawals is only possible by submitting an instruction via e-mail (makler@tms.pl), which is then confirmed on a recorded telephone call by a DOK employee. Before changing the number of the bank account for withdrawals, the customer is obliged to make a verification transfer from the new bank account indicated for withdrawals belonging to the customer.