What is an inactivity fee?
An inactivity fee is a monthly charge levied on your account if there has been no trading activity for 12 months. The inactivity period begins from the moment you make your first deposit. It is reset as soon as you open a position. Thereafter, the inactivity period is recalculated from the date of your last trading activity. Please note that inactivity fees will not be charged when there is an open position on your account.
How are inactivity fees levied?
When inactivity fees are due, they are debited first from the sub-account with the smallest balance. This continues across sub-accounts until a maximum of 20 GBP per client has been debited each month. The amount claimed is converted into each sub-account’s base currency.
When are inactivity fees levied?
Once an account has had no active or open trades for 365 days, it will be designated as inactive. Inactivity fees are applied to inactive accounts on the third-to-last weekday of each month.
Will inactivity fees result in a negative balance?
The levying of inactivity fees will not result in a negative balance on any of your sub-accounts.
How long will I be charged?
Your account will be charged until one of the following conditions is met:
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You close your account
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You resume trading on your account
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The balance on your account is reduced to zero.
If I resume trading on my account, will I be credited for any inactivity fees?
If you resume trading after inactivity fees have been levied, you can request a rebate of up to three months’ worth of inactivity fees, depending on how many months you have been charged. If you would like to deposit funds into your account to continue trading, please refer to our How to fund your account FAQ.