Demo account FAQ
How to log in to the demo account?
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Use your demo credentials to log in to the HUB .
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To login to our desktop, web or mobile platforms, refer to our login guides .
How do I setup an MT4 demo account?
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Create a MT4 sub-account from the HUB .
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Add virtual funds to your newly created sub-account.
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Download the MT4 platform and log in.
Refer to our MT4 user guide for detailed steps.
Can I add real money to my demo account?
No, you are not able to add real money to your demo account. You will need to register for a live account separately on our website if you want to use real money.
How do I switch to a live account?
If you have a demo account, you will need to register for a separate live account via our website. We cannot convert a demo account into a live account.
Will I need to open a demo account before opening a live account?
No. You are not required to open a demo account. You can register for a live account right away on our website if you want to use real money.
How do I add virtual funds to my demo account?
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Sign in to your demo account on HUB
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Click on DEPOSIT
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From the deposit to list, select a sub-account.
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From the Select payment method list, select Add virtual funds .
Is the price feed for demo accounts the same as the price feed for live accounts?
Usually, the demo price feed is the same as the live account price feed.
Does my demo account expire?
No, your demo account does not expire, and you can use it for as long as you wish. However, MT4 sub-accounts are closed after 90 days of inactivity. Closed MT4 sub-accounts cannot be reopened and you are advised to open new MT4 sub-accounts if required.
Can I hedge on your platform?
Upon logging in, I received the message ‘your account is locked’. What should I do?
If you receive this message, please contact customer service by phone or live chat to reactivate your demo account.
Still have questions? Chat with an agent.