How to trade on the OANDA One sub-accounts using the OANDA mobile app?
What are the prerequisites?
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You must have an OANDA One sub-account.
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If you want to trade Share CFDs on your OANDA One account, complete the activation process.
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You must download or upgrade to the latest OANDA mobile app version on your Android or iOS device. The OANDA app is compatible with Android 5.0 or higher, and iOS 14 or higher operating systems.
How to switch between sub-accounts?
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In the top left corner, tap on the three dots icon or the user icon.
The following image shows the three dots icon on the top left:
The following image shows the user icon on the top left:
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Select the OANDA One sub-account and tap on TRADE.
How to add funds?
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In the top left corner, tap on the three dots icon or the user icon.
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Select the OANDA One sub-account and click on ADD FUNDS.
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Next follow instructions provided in our deposit guide.
How to place a trade?
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In the bottom bar of your OANDA One sub-account, make sure you have selected Instruments. You can see all the instruments you can trade in. Tap on the different category tabs or the Favourites tab to find the relevant instruments.
You can add any instrument to the Favourites list by clicking on the star icon shown on the right side of the instrument name. -
Tap on BUY or SELL for any instrument.
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Optional: Click on the i icon next to the instrument name for the instrument information and market hours. After you gather the required information, click on Close.
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Select Market, Limit or Stop order.
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Analyse the buy prices on the chart. You can click on the square icon to expand the charts to full screen view.
You can change the chart interval by clicking on the bottom icon that shows one of the following:
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1M (1 min)
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5M (5 min)
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1H (1 hour)
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4H (4 hours)
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1D (1 day)
For information on saving chart layouts, refer to our detailed FAQ.
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All price lists and charts use the server timezone (GMT+2 Standard Time or GMT+3 Daylight Savings Time) and not the device local time. The device local time (in the app settings) affects the trade execution and expiry time which is shown in the Portfolio
A collection of financial instruments held by an investor or financial institution. section.
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The charts show Last Traded underlying Instrument prices for Share CFDs and Mid prices for all other Instruments.
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Enter the trade volume in lots.
In case of Limit or Stop order
An instruction to buy or sell at a predetermined price., additionally enter the price at which the order should trigger and the expiry time after which the order should expire.
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For limit orders, you must enter a price that is more favourable than the prevailing market price. In other words, the requested price must be below the prevailing ask price for a buy or above the prevailing bid price for a sell.
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For stop orders, you must enter a price that is less favourable than the prevailing market price. In other words, the price must be above the prevailing ask price for a buy or below the prevailing bid price for a sell.
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Optional: Toggle on Risk Management to enter Take Profit or Stop Loss values.
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Optional: Select Take Profit or Stop Loss and enter the following values:
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PIPs - Distance in pips from the current price
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Price - Price at which the position should close
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%BAL - Percentage of your account balance that you would like to gain or would be willing to lose
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HomeCurrency - Amount of money (expressed in your account’s home currency) that you would like to gain or would be willing to lose
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Risk Management for Limit or Stop orders work in the same manner, except that the values are calculated based on the trigger price and not the market price.
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You can’t place Trailing Stop Loss.
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If you toggle off Risk Management, the Stop Loss or Take Profit values won’t be applicable to your order
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Submit your order and CONFIRM it.
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You will see a confirmation of the order placed and executed.
How to save your chart layouts?
You can save a maximum of five chart layouts by following these steps:
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In the full screen chart view, click on the Save option.
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Enter a name for the chart layout and click on Save.
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In the full screen chart view, the Save option will be replaced with the name of your layout and a cloud icon.
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Every time you want to save new changes, you must click on the cloud icon.
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You can click on the dropdown next to the layout name to rename it, make a copy of the layout and to load chart layouts (previously saved by you). To create new layouts, you must use the Make a Copy option of an existing layout.
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If you click on Load chart layouts, you have the option to click on the x next to the layout names to delete them.
How to modify a trade?
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Click on Portfolio from the bottom bar. Go to the Open positions tab.
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Click on Modify.
For Market orders you can only modify the following fields:
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Take Profit
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Stop Loss
For Limit or Stop orders you can only modify the following fields:
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Price
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Expiry
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Take Profit
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Stop Loss
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After you select MODIFY, click on CONFIRM.
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Once the order is modified you will see the confirmation.
How to close a trade?
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Click on Portfolio from the bottom bar. Go to the Open positions tab.
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If you want to close the entire position, click on Close. If you want to close a position partially, click on Reduce.
If you click on Reduce, you must enter the number of lots or the percentage of position you want to reduce. Entering the number of lots will automatically calculate the percentage of position you want to reduce and vice versa. Next, click on REDUCE TRADE and confirm your intent.
How to modify a pending order?
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Click on Portfolio from the bottom bar. Go to the Pending orders tab.
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Click on Modify.
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After you select MODIFY, click on CONFIRM.
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Once the order is modified you will see the confirmation.
How to cancel a pending order?
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Click on Portfolio from the bottom bar. Go to the Pending orders tab.
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Click on Cancel Order
An instruction to buy or sell an instrument under the specified conditions.
Where can I find my account balance?
Click on the NAV, currency and MT5 account number shown on the top toolbar. The toolbar expands to show the following:
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Equity = Unrealized P/L + Balance
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Unrealized P/L = The potential profit or loss if the open position were closed at that time
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Balance = The amount of funds in the account, not including unrealized profit or loss
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Margin
The required collateral to open and maintain a leveraged position. = The margin currently in use to maintain open trades
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Free margin = The amount of money available to be used as margin to open a new trade
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Margin Level = (Equity/margin used) x 100
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If the margin level of your trading account falls below 100%, we will send you an email to inform you. We will also display a yellow warning circle on the top toolbar in the app. If this happens, you will be unable to open any new positions. You might also want to consider adding more funds to your account or closing some positions to reduce the amount of margin you are using.
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Should your margin level then drop to 50%, you are no longer meeting your margin requirement and we shall trigger margin closeout, whereby we automatically close out one or more of your positions, starting with the position with the largest loss on an open market. We will also display a red warning circle on the top toolbar in the app.
What timezone is used to show date/time on the app?
On the post-login screen, click on Settings in the bottom bar. You will find Device Local Time.
Where can I find Statements & Reports?
On the post-login screen, click on Settings in the bottom bar. You will find Accounts that links back to your HUB. Next, in the HUB, navigate to Statements.
How to change the display settings?
Switch to your v20 sub-account. Next, go to More. Click on Settings and then select Light Mode.
Why am I not able to submit a trade?
Your trading account may be locked due to numerous reasons. You may see an error message: Trading on this account is disabled. You can still close existing positions. In case of questions please contact our Customer Service Team who will be able to assist you.
What to do in case my device is lost or stolen?
To mitigate the risk of misuse of your trading account, please contact customer service and block your account at the earliest.